In 2013, the San Francisco Bay Guardian named Keane the Best SuperGenius Bar in the Bay Guardian's 2013 Best Of The Bay. Keane s the *only* Apple Authorized Service Provider in the entire San Francisco Bay Area to achieve Apple Premium Service Provider status three times in a row. Keane was the *only* Apple Authorized Service Provider in the entire San Francisco Bay Area to achieve Apple Premium Service Provider status two times in a row.Īpple recognized Keane again later in 2012, naming Keane an Apple Premium Service Provider for a third consecutive time. In early 2012, Keane was recognized by Apple for a second time as an Apple Premium Service Provider. According to Apple, "Premium Service Provider locations have demonstrated a commitment to premium service and technical excellence." Keane was the only Apple Authorized Service Provider in the entire San Francisco Bay Area to achieve Premium Service Provider status in 2011. Only a select few Apple Authorized Service Providers receive Premium Service Provider recognition from Apple. Only 229 Apple Service locations in the United States and Canada were honored with this award, putting Keane in the top 5% of all Apple Authorized Service Providers in North America.Īpple recognized Keane again later in 2011, naming Keane an Apple Premium Service Provider for its San Francisco Mac repair service location. In early 2011, Keane was recognized by Apple with its Commitment to Excellence award. SF Gate awarded Keane First Place in the Best Computer Services in the Bay Area category in the 2010 Best of the BayList. Keane quickly became recognized as one of the San Francisco Bay Area's leading Apple Authorized Service Providers. In 2010, PowerBook Guy changed its name to Keane and became an Apple Authorized Service Provider. PowerBook Guy was also a Top Five Finalist in SF Gate's Best of the BayList Best Computer Services in the Bay Area category. In 2008 PowerBook Guy was recognized as San Francisco's Best Mac Repair Shop by SF Weekly magazine. PowerBook Guy opened its San Francisco repair shop in 2007, offering walk-in repair services for all Mac models, including the MacBook Pro Retina, MacBook Pro, MacBook Air, MacBook, Mac Mini, iMac, Mac Pro, PowerBook and iBook. PowerBook Guy filled a niche for thousands of savvy Mac users and firmly established a reputation for quality workmanship, outstanding value, and uncompromising customer service. Keane started out as PowerBook Guy in 1997, the first internet-based company to specialize in the sales and service of Mac laptops, parts, and accessories.
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