I told him to contact his credit card company (American Express) ASAP and report this suspected fraud to them. After he described everything to me, I immediately told him this sounded like a total scam, he didn’t really speak to Apple, he spoke with scammers in an Indian call center posing as “Apple”. He was then instructed to pay them with iTunes Gift Cards in the total amount of $600 (!) Oh, did I forget to mention he told me the guys he spoke with, had very strong Indian accents? Feeling uneasy, the next day he contacted me with a feeling that something was off. They told him his computer “was infected” and long story short, they convinced him they would “fix it”. The people he spoke with got him to allow Screen Sharing and he gave them access to his computer remotely. Ultimately he called them, thinking it was really Apple calling him. The caller left multiple messages on his answering machine informing him that “there was a breach in his iCloud account and to contact them immediately”. He said the Caller ID on his phone said “Apple Inc” so he assumed it was Apple. Here’s one story: Two days ago a client of mine called to tell me he had received a phone call from “Apple”. If it says, “your iCloud account” was compromised…ditto. Don’t let yourself get scammed by these bad guys! Don’t even talk to them, just hang up.
These type of calls are done by crooks and scammers looking for a gullible “sucker” and a pay day. They especially target the elderly and/or unsophisticated computer owners! So be alert, and cautious. SCAM ALERT WARNING (2017) This post is a “public service message” If you received a phone call which says “Apple Inc” on the Caller ID, be aware that this is a SCAM phone call scheme.
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